"Hello, Ladies,
I wanted to take this opportunity to thank you again for your prompt and courteous customer support!
For the issue of 1 debit transaction being posted to my bank account multiple times. The 3 reversals have been posted and the issue has been resolved.
I was disappointed that my bank wouldn't attempt to back track the transactions and try to contact your bank (I'm sure they have IT Operations teams that do that---but, obviously their customer support doesn't bother with it.) I wonder what would happen if I gave my internal customers the "too bad, so sad" attitude?!
Your prompt response and communications on this issue explaining what happened and how you intended to resolve it, as well as your follow-up communications were greatly appreciated!
We are now squared away!!! Thanks!!!"
Regards, Dana
"We are now receiving our deposits of credits cards faster than with the previous processing companies. This helps with our cash flow, especially being a small business."
Sonia Dorrough... Integrated Marketing Solutions
"Crystal saves my company nearly $1000 per month on my merchant processing from whom I was processing with. She is thorough and side by side with any questions I had." July 13, 2009
Gary Leranian---- Toptown Private Car
We wished we would have found your company years ago. Since changing processing companies our business credit card expense has decreased but our charges have increased. It appears that you will be saving us $100.00 each week-thank you so much for being honest and educating my company on how the credit card industry system works. If you don't use Ferrari Merchants you are paying too much $.
Thank You
Winchester Limo
